U.S. power customers experienced an average of nearly five hours of interruptions in 2019

Interruptions in electricity service to customers vary in frequency and duration across the nearly 3,000 electric distribution systems that serve about 155 million customers in the United States. In 2019, U.S. customers experienced an average of 3.2 hours of interruptions during major events and 1.5 hours of interruptions without major events, or nearly 5 hours total. More »